Curriculum Overview

The SHQ Agentic AI Program introduces the concepts, architecture and practical applications of AI agents and shows how businesses can use them to automate tasks, improve workflows and support decision-making.

Core Concepts

Understand AI agents, agentic workflows, prompts, tools, knowledge sources, memory, automation, APIs and how multiple AI capabilities can work together to complete business tasks.

Training Format

• Online theory & concepts
• AI agent demonstrations
• Practical business use cases
• Hands-on agent building exercises
• Office-based practical workshop
• Business process application

Training Approach

We focus on using AI as a practical business layer — identifying suitable processes, designing agentic workflows and applying AI to real business activities rather than simply learning individual AI tools.